Question 1

What is Graond?

Accepted Answer

Graond (https://graond.com) is an independent software studio operated by Imran as a sole proprietorship in Dhaka, Bangladesh. Graond designs, builds, and publishes simple, professional applications for desktop, web, and mobile that make everyday work easier and faster.

Question 2

What is Graond's flagship product?

Accepted Answer

Graond's flagship product is Orbit for macOS (https://orbit.graond.com), a fast native Mac workspace switcher and window manager built with Swift and SwiftUI that opens, arranges, and manages apps, browser tabs, and project folders from the menu bar.

Question 3

Does Graond offer agency development or client consulting?

Accepted Answer

No. Graond operates on a first-party software studio model. Graond exclusively creates and publishes its own software products and does not offer agency services, client consulting, or custom development for hire.

Question 4

Who handles payments and refunds for Graond products?

Accepted Answer

Paddle.com Market Limited (and paddle.net) acts as the Merchant of Record for Graond orders. Paddle manages secure PCI-DSS Level 1 payments, tax compliance, and returns. All paid purchases include an unconditional 14-day money-back guarantee.

Question 5

How can I contact Graond customer support?

Accepted Answer

You can reach Graond support directly by emailing support@graond.com. Support inquiries are typically answered within 6 to 24 hours.